Frequently Asked Questions

Arrive 15 minutes early to fill out any necessary forms and enjoy our relaxation lounge. Avoid heavy meals before your treatment and communicate any health concerns with your therapist. We recommend staying hydrated before and after your session for the best results.

We require at least 4 hours notice for cancellations or rescheduling. Late cancellations may result in a 50% charge of the service fee. No-shows will be charged the full amount of the booked service. We understand emergencies happen, so please reach out to us as soon as possible.

Yes! Our beautifully packaged gift certificates are available in any denomination and make the perfect present for any occasion. Visit our Gift Cards page or contact us to purchase one. We also offer digital gift cards for instant delivery.

Absolutely. We are committed to using only the highest quality organic, cruelty-free, and sustainably sourced products. All of our oils, creams, and botanicals are carefully selected for their purity and therapeutic benefits. We believe in wellness that respects both people and the planet.

We accept cash, all major credit and debit cards, and online bank transfers through our secure booking system. We also accept JazzCash and Easypaisa for your convenience. All transactions are processed securely to protect your information.

We recommend arriving 15 minutes before your scheduled appointment. This allows time to check in, complete any necessary paperwork, change into comfortable attire, and begin to unwind in our relaxation lounge before your treatment begins.

Yes! Our couple massage package includes simultaneous treatments in our private couple's suite. You can choose any two massages from our menu. The package is priced at PKR 10,000 and includes complimentary herbal tea served in your suite after the treatment.